Frequently asked questions

1- What is the difference between the Entry level and Professional level packages.
2- Can we design stationary for logos.
3- Do we out source work.
4- Is the client able to speak to their designer directly.
5- Can logo packages be upgraded.
6- What file formats do we supply finalized logos in.
7- Is all the work we do custom work or do/can we resell logos or parts of logos such as mascots.
8- Are refunds available.
9- For resellers- Will we sign NDA’s.
10- For resellers- What is the process when designing logos for resellers.
11- Can clients get their preliminary concepts earlier than stated package deadlines.
12- How do we come up with the concepts for logos.
13- Can we design a logo similar to one the client found elsewhere.
14- What happens if all the revision rounds are used and the logo design process has not yet been completed.
15- Do we sign off and provide documentation regarding logo rights.
16- Why do our logos cost more than other design companies, or sites like crowd sourcing.
17- Do we have any stock logos available.
18 -Is there any discount available for return clients or resellers.
19- Can the client add stationary after the logo design process has been completed.
20- Can funds from an incomplete or abandoned logo design be applied to a new logo design.
21- Do we offer branding services with our logo design services.

Web Design

1- Do we offer SEO services.
2- Do we offer monthly maintenance packages.
3- Is the client able to add or update photos on their own.
4- Is E-commerce or ‘inventories’ on sites available.
5- Do we supply stock imagery for site design.
6- Do we provide hosting.
7- Will we install the website on their server.
8- What is the turn around time on web site design.
9- What program or template do we use to design our sites.
10- Is flash animation included in the website.
11- How many pages can the website contain.
12- Do we write website content, or does it all need to be provided by the client.
13- Can we do custom html coded sites.